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Emergency care

What it is

If your pet is hurt or suddenly unwell, call us straight away on 0117 496 0321. The line is answered 24 hours a day by a vet or nurse, who will tell you what to do and have a room ready for you.

When your pet needs it

  • Difficulty breathing
  • Collapse or seizures
  • Bleeding that will not stop
  • Suspected poisoning

What to expect

  1. Step 1: Call usTell us what has happened. We will tell you if you need to come in.
  2. Step 2: TravelWe will tell you how to move your pet safely.
  3. Step 3: Straight inWe meet you at the door and assess your pet at once.

How to prepare

  • Bring any packaging if your pet has eaten something
  • Keep your pet warm and as still as possible

Who does it

Price guide

Price guide for Emergency
TreatmentGuide price
Emergency consult, opening hours£95
Emergency consult, out of hours£185

Prices include VAT. We always give you a written estimate before treatment, and wellness plan members save up to 20%.

Questions

No. We will see any pet in an emergency.

Call us first

Book online in about two minutes, or call and we'll talk it through first. Not sure it's needed? Start with a check-up.